Smartcall Healthcare

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Head of Care

Care Categories: Younger & Older Adults / Complex Care / Mental Health Conditions / Neuro-disabilities and Complex Dementia

Hours – 40 hours per week available

Contract – Permanent Full time or Part time

About the home/Company:

The company are recognised as one of the UK’s leading Private Complex Care Healthcare providers. Providing support to adults living with a range of complex needs and specialist care including Brain / Spinal Injury, Mental Health Rehabilitation, Complex Dementia Learning Disability and Autism and challenging behaviour.
About the role:
Working closely with the Commissioning Home Director, you will lead by example, acting as a role model for the staff group and an ambassador for the organisation by providing effective implementation of the companys service philosophy and business strategy within the home. There is an expectation of participation in the local 24/7 on-call system which includes providing on-site attendance and cover where required in the absence of a qualified nurse to ensure business continuity.

You will be ambitious and looking for the opportunity in the future to be the Registered Manager.

Key Duties

Support the Commissioning Director with all Care Quality Commission, Regulatory, Statutory and quality monitoring requirements
Provide clinical oversight and hold clinical accountability for delivery of safe and effective care.
Support with the safe recruitment process of new staff.
Ensure that a detailed action plan is maintained which is used to drive service development.
Ensure that service user safety is paramount and maintained through robust clinical governance structures.
To ensure that the service has a positive leadership culture with regards to service delivery, safeguarding and whistle blowing.
Submit statistical data and reports on time.
Support the Commissioning Home Director with operational accountability for the occupancy and financial performance in line with agreed budgets.
Have a clear understanding of occupancy and revenue against set targets.
Ensure that the home complies with standards of the Health & Social Care Act (2012).
To encourage and support good communications with all MDT members, primary and secondary support service, CHC, CCG’s, NHS Trusts and Local Authority commissioners.
Ensure that clinical practice is developed and delivered by staff based on evidence-based research and recognised clinical philosophy, models and frameworks.
Oversee with line managers that systems are in place for professional registration, revalidation, appraisal, continuous professional development, supervision and performance management of clinical teams.

You will be a registered nurse with a valid NMC pin
Will have previous experience managing a successful care home.
A previous CQC rating of ‘Good’ or ‘Outstanding’ would be also advantageous.
The ideal manager will have previous experience managing multi-disciplined teams and will have previous experience of managing and analysing P&L reports.
About you

You will be a compassionate leader with a can-do attitude, valuing the importance of always striving to provide your service users with individualistic and effective care.
You will have a hands-on approach to leadership, supported by an experienced Operations and Quality team, enabling you to drive standards to support the future ‘Outstanding’ CQC rating that our service users deserve.
You will also be financially minded able to support with the homes P&L report, continuous reviewing cost saving whilst providing and ensuring excellent quality care to our service users.


27 days holiday plus bank holidays.
Rewards – Including retail and high street restaurant and Pub discounts, holiday discounts and 2 for 1 cinema tickets.
Employee assistance program – 24-hour helpline.
Excellent pension plan.
Outstanding career progression.
Comprehensive induction program.
Excellent bonus scheme.
Life assurance program.
BUPA health care cover.
Support from the Operations and Quality teams.
How to Apply:

If you are interested in this opportunity, we would love to hear from you. Please submit your CV/click apply. If you would like to know more information about this position, please call Jenny on 01329 422 572.

Smartcall Recruitment will support you from application stage through to getting your start date. We support nurses through interview, offer stage, on-boarding, start dates and beyond. Smartcall want to make sure you feel informed, supported at all stages


Reference ID: NurseSC1134
Job Types: Full-time, Permanent
Salary: £45,000.00-£50,000.00 per year


Care Home Management: 1 year (Required)
previous CQC rating of ‘Good’ or ‘Outstanding’: 1 year (Preferred)
managing multi-disciplined teams: 1 year (Required)
managing and analysing P&L reports.: 1 year (Required)


NMC pin (Required)
COVID-19 precaution(s):


Remote interview process

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